Vacancies: 1

Languages: English

Education: College/CEGEP

Experience: 1 year to less than 2 years

Personal Suitability: Excellent oral communication, Team player

Job Duties:
– Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced

– Consult user guides, technical manuals and other documents to research and implement solutions

– Provide advice and training to users in response to identified difficulties

– Collect, organize and maintain a problems and solutions log for use by other technical support analysts

– Participate in the redesign of applications and other software

– Provide business systems, network and Internet support to users in response to identified difficulties

Work Conditions and Physical Capabilities: Fast-paced environment, Work under pressure, Tight deadlines, Handling heavy loads, Attention to detail, Sitting

To Apply: Email